Patient Rights
As NCR International Hospital, we are the protector and guarantor of your legal rights throughout your treatment process. You can review your designated rights below to benefit from our healthcare services under justice, equality, and dignity.
Access & Equality
Equitable access to healthcare services and priority rights.
Benefiting from services generally+
The patient has the right to benefit from activities encouraging healthy living and preventive health services within justice and equity frameworks.
Equal access to services+
The patient has the right to receive services without regard to race, language, religion, gender, political opinion, economic or social status.
Continuity of service+
The patient has the right to benefit from health services for as long as medically required.
Requesting priority status+
In case of limited service capacity, the patient has the right to request priority based on objective and medical criteria.
Information & Communication
Rights to be informed about your health status and medical staff.
Right to be informed+
The patient has the right to learn about the details of all available services and facilities.
Requesting information+
The patient has the right to request all kinds of information about their health status in oral and written formats.
Method of information sharing+
Information is shared as simply as possible, leaving no room for hesitation or doubt, in a way the patient can easily understand.
Knowing, choosing and changing staff+
The patient has the right to learn the identities, duties, and titles of the physicians and staff, and to choose or change them.
Restricting information sharing+
The patient has the right to request that no one, including relatives, be informed about their health status, except as required by law.
Autonomy & Treatment Choices
Participation in medical decisions, consent, refusal, and termination rights.
Diagnosis, treatment and care under medical requirements+
The patient has the right to request diagnosis, treatment, and care in accordance with modern medical knowledge and technology requirements.
Selecting and changing the institution+
The patient has the right to select and change the healthcare institution, and benefit from its services.
Consent and permission+
The patient has the right to give or withhold consent for medical interventions and benefit from services within this framework.
Refusal and termination of treatment+
The patient has the right to refuse treatment or request its termination at any stage.
Prohibition of non-medical interventions+
Nothing can be done or requested that could cause death or vital danger, violate physical integrity, or reduce mental or physical resistance, unless for diagnosis, treatment, or protection.
Prohibition of euthanasia+
Regardless of the medical circumstances, the right to life is inviolable. No request for euthanasia from the patient or relatives can be accepted.
Privacy, Safety & Comfort
Confidentiality, secure environment, and comfortable care standards.
Privacy and confidentiality+
The patient has the right to receive all healthcare services in an environment suitable for privacy.
Right to safety+
The patient has the right to receive healthcare services in a safe and secure environment.
Comfort and hygiene+
The patient has the right to receive healthcare in an environment with full hygiene, free from noise and disturbing factors.
Dignity & Welfare Rights
Visitor, companion, religious practices, and appeal rights.
Receiving respect and dignity+
The patient has the right to receive services with respect, care, a friendly, kind, and compassionate approach.
Practicing religious duties+
The patient has the right to perform religious duties within the institution's facilities and rules.
Receiving visitors+
The patient has the right to receive visitors in accordance with the rules established by the institution.
Companion accommodations+
The patient has the right to request a companion to stay with them if the physician deems it appropriate and facilities permit.
Right to appeal, complaint and legal action+
The patient has the right to make appeals, file complaints, and take legal action in case of rights violations.
Expressing thoughts and feedback+
The patient has the right to express their thoughts and opinions regarding the services provided.