Our Quality Policy
As NCR International Hospital, we pledge to deliver healthcare services at international quality standards by combining state-of-the-art medical technology with a patient-centric care philosophy.
Ministry of Health SKS Quality Score
Our hospital registered its A-Class Hospital status by achieving one of the highest SKS Quality evaluation scores in the region during audits conducted by the Ministry of Health.
Our Core Quality Principles
The fundamental quality pillars we strictly apply in our service delivery to achieve excellence.
Patient Safety First
We minimize medical risks by fully implementing international patient safety goals across all our treatment pathways.
Continuous Audit & Improvement
We continuously review our clinical and administrative workflows through internal and external audits, constantly improving our metrics.
Zero-Tolerance Infection Control
We apply the strictest sterilization and hygiene protocols from our operating theaters to patient rooms without compromise.
Medical Ethics & Transparency
We base all medical practices on scientific accuracy, patient rights, and honest, transparent communication.
Our Visitor Policy
To deliver healthcare services in alignment with the dynamics of development and change by improving service processes that satisfy patients, patient relatives, and employees, corresponding to an entrepreneurial quality management culture, and meeting needs and expectations.
Our Quality Dimensions
The fundamental performance and evaluation dimensions we target within healthcare quality standards.
Our International Accreditations & Certificates
Quality management certificates registering our service excellence by independent international bodies.
Quality Management System
Patient/Customer Satisfaction Management
Environmental Management System
Occupational Health & Safety Management
Quality Documents & Charts
You can download the organizational charts and self-assessment plans of our quality management workflows in PDF format.